We deliver amazing experience and 'aha' moment by providing innovative machine vision products with excellent quality services
The service, provided at the OEM or customer’s plant, is designed to satisfy customer requirements according to their installation procedure. Post installation is then validated according to customer’s documentation procedure to enable the system meets quality and performance targets.
We are always available for remote technical support through Teamviewer. This is how we can connect to global customers in just few minutes. Our experience says that through remote support most of the problems can be solved quickly.
We provide physical local support which is necessary when emergencies are raised. We first do root cause analysis (RCA) of the problem and take corrective and preventive actions to solve the problem permanently. Moreover we have our in-house R&D & development team which works in close co-ordination with on-site support engineer.